Refunds Policy

Refunds follow the cancellation policy shown on each listing and the Terms.

• Eligible refunds are returned to the original payment method.
• Processing times depend on your bank (typically 5–10 business days).
• Non-refundable: service fees after check-in; consumed services; rule violations.
• Host cancellations: guests receive full refund including service fees.

For help: refunds@bbnb8.com